1) When do I pay my premium?

2) When do I receive my billing notice?

3) What are the different modes of premium payment available?

4) How can I change my present mode of payment?

5) Where can I pay my premium?

6) How do I inquire about my policy?

7) How do I reinstate my lapsed policy?

8) What are the requirements to reinstate my policy?

9) When and how can I apply for a policy loan?

10) How much loan can I avail?

11) What is the interest rate per annum for the policy loan?

12) How will I pay my policy loan?

13) What will happen if I don't pay my policy loan?

14) How can I change my beneficiaries?

1) When do I pay my premium?

Premium should be paid on the due date indicated in your billing notice. The amount to be paid depends on the mode of payment agreed upon. You have a 31-day grace period from your due date to pay your premium to keep your policy in force.

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2) When do I receive my billing notice?

Billing notices are sent out to you by mail, first notice is mailed 45 days before your due date and the second notice is mailed 5 days after your due date.

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3) What are the different modes of premium payment available?

Great Life offers the following modes of premium payment: Annual, Semi-annual and Quarterly.

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4) How can I change my present mode of payment?

You will have to submit a properly accomplished "Request for Amendment of Policy" form. The new payment mode of your preference should be indicated and signed by the policyowner. Amendment of Policy form is available upon request from your Financial Planner or can be downloaded from this site.

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5) Where can I pay my premium?

All Great Life branches nationwide.

Your Financial Planner

Over-the-counter payment facilities - always bring your billing notice.

1. RCBC - deposit your payment to Savings account no. 3-000-05221-2 for peso plans and Savings account no. 8-000-09423-5 for dollar plans.
2. SM Department Stores, Hypermart and Supermarkets - accept cash and check payment for peso plans only.
3. 7-11 Convenience Stores - only accept cash and check for peso plans.
4. SaveMore Stores - accept cash and check for peso plans.
5. Makro Stores - accept cash and check for peso plans.

Establishments accredited with RCBC Telepay Facility abroad.

Bancnet Online Payment Facility

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6) How do I inquire about my policy?

You can inquire about your policy through the following:

Your Financial Planner

Our Policy Service Representatives at telephone no. 753-2151 loc. 621 & 623

Our Customer Service Hotlines at telephone numbers 844-8888 in Metro-Manila area or 1-800-10-844-8888, our toll free number from provincial PLDT lines.

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7) How do I reinstate my lapsed policy?

You can reinstate your policies thru the following methods:

Redating method - For policies that lapsed for more than six months but not more than three years from the last unpaid premium due date.

Updating Method - For policies that lapsed within 3 years from the last unpaid premium due date.

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8) What are the requirements to reinstate my policy?

For reinstatement made within 120 days from the last unpaid due date:

1. A fully accomplished "Health Statement Form" signed by the insured or policyowner for standard cases.
2. Payment of unpaid premiums.

For reinstatement made within 120 -180 days from the last unpaid due date:

1. A fully accomplished "Health Statement Form" signed by the insured or policyowner for standard cases.
2. Payment of unpaid premiums.

For reinstatement made beyond 180 days from the last unpaid due date:

1. A fully accomplished "Health Statement Form" signed by the insured or policyowner for standard cases.
2. Payment of unpaid premiums.
3. Medical examination by Great Life's accredited clinics at the expense of the policyholder.
4. Health Statement Form is endorsed with the lapse letter. It is also available through your Financial Planner or in any of our branches nationwide.It can also be dowloaded in our website.

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9) When and how can I apply for a policy loan?

If policy loans are allowed under your policy contract, and if your policy has available cash value, you can apply for a policy loan. You will be required to submit a "Request for Policy Loan Form" duly signed by you and the irrevocable beneficiary, if there is any, and at least 2 goverment-issued I.D.s for verification.

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10) How much loan can I avail?

The amount of loan you can avail will be determined by the Benefits Administration Department of the company, taking into account any premiums due and other indebtedness under the policy. This loan amount shall not be greater than the current total cash values of the policy.

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11) What is the current interest rate per annum for the policy loan?

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12) How will I pay my policy loan?

You can pay your policy loan anytime either partially or in full through your Financial Planner, any RCBC commercial bank or GLF branch nearest you.

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13) What will happen if I don't pay my policy loan?

Your loan will continue to incur interest at a specified interest rate. Once the outstanding loan plus interest exceeds the policy's cash value, the policy will lapse.

In case of a death claim, the outstanding loan balance will be deducted from the proceeds due to the beneficiaries.

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14) How can I change my beneficiaries?

Addition or deletion of beneficiaries can be done through submission of the following requrements:

1. A fully accomplished "Request for Amendment Form" duly signed by the policyowner and all irrevocable beneficiaries, if there are any.
2. Photocopies of valid IDs of all irrevocable beneficiaries.
3. Photocopy of marriage certificate - for recently married individual who would like to include their spouse as one of their beneficiaries.

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